About Jeenie: 24/7 Live Interpreting
Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio...
Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio in seconds. No need to purchase additional equipment - the platform is built to work on devices you already own, including your smartphone. That means Jeenie interpreters can go where you go...24/7.
Leveraging a direct relationship with our vast pool of credentialed and qualified experienced interpreters, Jeenie is obsessed with delivering quality along with fast response times in over 300 languages.
Our powerful, virtual interpreting platform helps businesses AND individuals communicate anywhere, anytime, in any situation. Jeenie provides HIPAA-trained and vetted interpreters to support the most complex industries: Healthcare, migration and refugee support, legal and social services, education, and more.
WITH JEENIE YOU GET:
• On-Demand video and audio calls (VRI & OPI)
• Fast connection times (less than 13 second average across all languages)
• Support in over 300 languages (including American Sign Language)
ON A PLATFORM THAT IS:
• Intuitive: Easy to use, two taps to connect
• Fast: Our Direct To Interpreter platform connects you in seconds
• Open: Add interpreters into your existing video platforms (Zoom, Doxy, MS Teams, Google Meet, and more)
• Inclusive: We are experts in Rare & Indigenous languages
• Simple: The same per-minute price for video and audio calls
• Qualified: Only credentialed, experienced interpreters
• Flexible: Use on any device (mobile, tablet, computer, landline)
• Scalable: From a single user to 1,000+
BUSINESS ACCOUNTS INCLUDE:
• Experienced, HIPAA-trained medical interpreters
• Real-time usage reporting & data export
• Advanced interpreter scheduling
PREMIUM BUSINESS ACCOUNTS ALSO INCLUDE:
• Custom, white-glove onboarding support
• Dedicated Account Manager
• User and account management
• Monthly financial reporting
• TeleJeenie™ (OPI): landline integration and call center support
UNPARALLELED MEDICAL INTERPRETERS
When interpreting for the healthcare industry, seconds count and accuracy is essential. That’s why thousands of healthcare providers trust Jeenie. We attract and retain the best HIPAA-trained, medically-qualified interpreters in the world, providing effective communication between healthcare providers and their patients with Limited English Proficiency (LEP). Everyday, Jeenie interpreters improve communication around medical symptoms, diagnosis, and treatment, to ensure more effective patient outcomes and increased health equity.
Apr 4, 2024
Version 3.48.0
support for interpreter payout surge windows
Previous Versions
Here you can find the changelog of Jeenie: 24/7 Live Interpreting since it was posted on our website on 2021-12-23 07:15:09.
The latest version is 3.48.0 and it was updated on 2024-04-19 17:03:22. See below the changes in each version.
Jeenie: 24/7 Live Interpreting version 3.48.0
Updated At: 2024-04-04
Changes: Apr 4, 2024
Version 3.48.0
support for interpreter payout surge windows
Jeenie: 24/7 Live Interpreting version 3.47.0
Updated At: 2024-03-20
Changes: Mar 20, 2024
Version 3.47.0
updated functionality for transitioning from video to audio-only calls during connection requests
Jeenie: 24/7 Live Interpreting version 3.45.1
Updated At: 2024-02-18
Changes: Feb 18, 2024
Version 3.45.1
Additional audio call support for phones with camera hardware blocking
Jeenie: 24/7 Live Interpreting version 3.45.0
Updated At: 2024-02-06
Changes: Feb 6, 2024
Version 3.45.0
This release improves support for linguists responding to off-platform requests.
Jeenie: 24/7 Live Interpreting version 3.43.4
Updated At: 2023-12-19
Changes: Dec 19, 2023
Version 3.43.4
fixed an issue with setting custom fields to blank when a default value already existed
Jeenie: 24/7 Live Interpreting version 3.43.3
Updated At: 2023-12-08
Changes: Dec 8, 2023
Version 3.43.3
• Fixed an issue where Edit Profile screen was showing an error in certain fields and was sometimes unable to save.
Jeenie: 24/7 Live Interpreting version 3.43.2
Updated At: 2023-11-08
Changes: Nov 8, 2023
Version 3.43.2
This version includes improvements to internal error handling and reporting.
Jeenie: 24/7 Live Interpreting version 3.43.1
Updated At: 2023-10-19
Changes: Oct 19, 2023
Version 3.43.1
Fixed an issue that might result in a linguist seeing the wrong rejoin pop up in extremely rare cases.
Jeenie: 24/7 Live Interpreting version 3.43.0
Updated At: 2023-10-18
Changes: Oct 18, 2023
Version 3.43.0
This version includes:
* the ability to see each call’s topic as well as style changes on the Scheduled screen
* changes to the behavior of rejoin call pop ups
* a bug fix that prevented users from storing phone numbers on the Profile
Jeenie: 24/7 Live Interpreting version 3.41.2
Updated At: 2023-10-02
Changes: Oct 2, 2023
Version 3.41.2
This version includes: addition of more native scripts in language selectors; improvements to language in some notices to users; fix for a rare crash on some platforms when pressing certain button combinations; other internal library updates
Disclaimer
Official App Store Link
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